Supporting Open Source Software for Education

rSmart

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Core Competencies

To perform the job successfully, an individual should demonstrate the following competencies.

Functional knowledge - Possesses a strong functional understanding of the Kuali Finance System and related financial services and accounting processes.

Analytical ability – Skilled at needs analysis; synthesizes complex and diverse information; uses intuition and experience as well as data.

Problem solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; demonstrates attention to detail; develops realistic alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Judgment - Willingly makes decisions in a timely fashion; exhibits sound and accurate judgment; able to support and explain reasoning for decisions; includes appropriate people in decision-making processes.

Planning/organizing - Prioritizes and plans work activities appropriately with minimal supervision; uses time efficiently; sets goals and objectives; develops realistic action plans.

Project management – Develops plans; provides reliable estimates of time and work to project manager; communicates changes and progress in a timely manner; completes projects and tasks on time, to specification, and within budget; coordinates own work with that of other team members; works well under deadline pressure.

Change management – Skilled at assessing processes, recommending appropriate changes, and mentoring others to effect process changes; develops workable implementation plans; communicates changes effectively.

Quality management - Demonstrates accuracy, thoroughness, and attention to detail; looks for ways to improve and promote quality; solicits customer feedback to improve service; applies feedback to improve performance; monitors own work to ensure quality.

Business acumen - Understands business implications of decisions; displays orientation to profitability; looks for win-win solutions.

Cost consciousness - Works within approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others graciously; gives appropriate recognition to others; optimistic; inspires respect and trust.

Oral communication - Speaks clearly and persuasively in both positive and negative situations; listens attentively and requests clarification as needed; responds appropriately to questions; possesses effective group presentation skills; participates constructively in meetings.

Written communication - Organizes and presents ideas, concepts, explanations, instructions, and recommendations in writing clearly, concisely, and accurately; uses proper English grammar, punctuation, sentence structure, and spelling; presents numerical data effectively.

Interpersonal skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; focuses on resolving conflict rather than blaming; personable and friendly.

Dependability - Takes responsibility for own actions and works well independently; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Adaptability - Manages competing demands and works on multiple tasks concurrently.

Innovation - Displays original thinking and generates creative solutions; meets challenges with resourcefulness.

Teamwork - Interested in participating in and furthering the open source development model; balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; builds morale and collaborates to achieve the group’s goals and objectives; supports others’ efforts to succeed.

Motivation - Sets and achieves challenging goals.

Initiative - Volunteers readily; seeks increased responsibilities; asks for and offers help when needed.

Quantity - Meets productivity standards; works quickly.

Professionalism - Approaches others in a tactful manner; reacts gracefully under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.

Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organizational goals and values.

Safety and security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Attendance/punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.