rSmart Support

Studies have shown that the biggest barrier to adopting open source software is the perceived lack of support for the software. This is what rSmart does— we provide ongoing support and maintenance services for open source systems so that you may use open source with the same level of confidence that you currently enjoy with proprietary licensed software. In fact, we argue that you will enjoy a better support experience at a lower price using our services because support is what we sell; therefore, it is also the focus of our investment and energy.

rSmart support ensures that your deployments of Sakai and Kuali— the leading open source applications in the education community— run at optimal levels. rSmart takes the stress out of running your institution’s open source software applications. We give you peace of mind because we are your accountable partner for the ongoing performance and reliability of the open source applications we support. rSmart delivers 24x7 enterprise support world-wide.

We help customers keep their systems current, managed, and operational with the rSmart Support Network, our support portal for software delivery, issue resolution, documentation, and functional help. It’s the pipeline that lets our customers access open source knowledge and innovation in real-time.

“rSmart is the only partner out there capable of taking an institution through all the steps of Kuali adoption.

Lee Belarmino
VP for IT