I thought this was a really good way to meet and network not only with rSmart people, who were all wonderful, but also with my counterparts at other universities.
rSmart held it’s very first Users Conference a few weeks ago and more than two-thirds of rSmart customers participated in two days of learning at ASU’s SkySong Innovation Center in Scottsdale, AZ. All attendees are users of OneCampus next generation portal and all of the sessions were hosted by OneCampus users.
Session topics were varied and included: managing authentication integration during implementation; student outreach programs (student ambassadors); using real-time conversations to stay relevant; using APIs for batch processing and integrations; engaging students globally; using OneCampus to reduce IT support and maintenance.
Many of the presenters summed up their OneCampus implementation results by citing the key benefits to the university including a mobile-friendly solution, ease-of-use, in-depth analytics, and increased student engagement. The rSmart product management team also presented the OneCampus product roadmap for 2017-2018 and beyond.
The roadmap preview was especially helpful with conversations in our department about our own roadmap for the year. Additionally, I found value in learning how other schools have performed outreach to campus about the tool and its features.
All 2017 rSmart User Conference presentations can be found on YouTube in the rSmart 2017 Users Conference Presentation playlist. Customers also provided their comments on the success of the event in the OneCampus Users Talk About the 2017 rSmart Users Conference video.
rSmart is already planning the 2018 Users Conference! Stay tuned.