When a college, university or K-12 district decides to replace their outdated portal, it isn’t an easy decision. So many stakeholders are involved: parents, teachers, staff, administrators and students. Can all of their needs be met with a new portal? What needs were not being met with the old portal? Will a new portal take forever to learn; will it gain approvals (and hopefully a lot of enthusiasm) for its new design and functionality? Or, will the selection and implementation process be drowned out by dreaded comments about having to learn something new yet again – just another program that will take too long to learn. Makes most education institutions fearful of ever making a change with their portal!
But college students, K-12 teachers, faculty, and parents want the convenience of an online solution that gets them quickly to their most-used school or campus services. An outdated portal can be clunky, hard to navigate, require too much support and maintenance, and it’s very often not mobile-friendly. NOT what your user groups expect in 2017!
Hearing what others have to say about their new portal can help in the selection process. These comments from rSmart customers give a snapshot of what’s important to make a new portal successful. See if the new solution you are evaluating (or the old one) addresses what customers praise about OneCampus, the next generation portal.
Mike Mathews, CIO, Oral Roberts University (watch the webinar):
- “It was simple,” … “and there is nothing more favorable to a CIO than when things are simple — clearly laid out, understandable, and implemented right away.”
- “In addition to the right technology, we wanted a partner who would bring innovation and thought leadership to the process. That’s what we found with rSmart.”
Larry Dougher, CIO, Windsor Southeast Supervisory Union (watch the webinar):
- “We wanted our new dashboard to be easy to use, scalable, and optimized for mobile; OneCampus nailed all three!”
- “Even though our old dashboard was developed for free, it wasn’t free in the sense that it took time out of our day to update and maintain, and it wasn’t able to take us where we wanted to go. So even though it didn’t cost us anything to develop, it was costing us time and money because it couldn’t do 1/20th of what we can do now with OneCampus.”
Scott Taylor, Assistant Vice Chancellor – Enterprise Applications, Washington University in St. Louis (read the press release):
- “Our key objective was to provide end-users with a system that presents information based on their affiliation with the university, and does so in an easy, user-friendly way. Unlike our previous system — which was not flexible for easy content addition or personalization, and required heavy ongoing technical maintenance and support — the OneCampus system has everything we are looking for.”
- “The system’s robust search capabilities, filters, and single sign-on integration will allow all our users to quickly find and access the services they need.”
Jason Victor, HelpDesk Manager at Fairfield University (read the press release):
- “Providing exceptional education services is our primary goal at Fairfield University, and we are always seeking ways to improve the experience for our entire community. my.Fairfield 2.0 is exactly what our students and staff expect from higher education, giving them more time to focus on learning and student success.”
Chris Cole, Director of University Communications, Northern Kentucky University (read the press release):
- “OneCampus offers users a task-based web service to help them navigate all of NKU’s programs and services, with a simple user interface that looks and feels like many of the popular online programs they are used to. Plus, they can do it from any device, and with one simple sign-on using their NKU credentials.”